It looks like Enterprise 2.0 is the new buzzword. In this regard a couple of reports on enterprise and social networking / Web 2.0 are of interest:
Social Networking on Intranets - by usability guru Jakob Nielsen based on a survey of 14 companies in 6 countries including BT, IBM, Intel and Johnson & Johnson, with best practices for how to design social features for intranets. The full report costs enterprise level money.
AIIM Industry Watch: Collaboration and Enterprise 2.0 survey (you have to register in order to download the paper by this B2B organisation) - "there has been a dramatic increase in the understanding of how Web 2.0 technologies such as wikis, blogs, forums, and social networks can be used to improve business collaboration and knowledge sharing, with over half of organizations now considering Enterprise 2.0 to be "important" or "very important" to their business goals and success. " - "27% of 18-30 year-olds agree that Twitter is an important rapid-feedback tool for business use, compared to only 7% of those over 45" - for a longer summary see their press release.
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