Wednesday, 9 December 2009

ICO Personal Information Online - Code of Practice - consultation

The UK Information Commissioner have announced a consultation on a draft code of practice -

"which will provide organisations with a practical and common sense approach to protecting individuals’ privacy online. The new draft guidance explains how the law applies and calls on organisations to give people the right degree of choice and control over their personal information, for instance by giving them clear privacy choices or making it easier for people to erase their personal information at the end of a browsing session."

The consultation begins on 9 December 2009 and ends on 5 March 2010.

What makes life unnecessarily difficult for those wanting to read the consultation document is that the ICO are using a new "consultation portal" where you can respond online, but the link to read and comment on the consultation document only leads to a list of links to the contents -

They really should be providing a single page HTML option (or single document PDF option) so that people can print out the entire document in one go. Many of us are going to want to do that so we can read it on the Tube etc, or even just in the office. It's too tedious to click and print 13 sections separately.

I can understand their wanting to separate comments section by section, but why not give us the option to print the whole thing to read?

There's a Search box but it doesn't work (I tried it in Internet Explorer, Firefox, Opera, Chrome), please give me a single PDF or webpage I can search -

There's a "What do these do?" link at the bottom which when clicked pops up info about event feeds, yet there isn't an RSS or Atom feed link, which would be one of the most useful things for people wanting to keep up to date with comments being added about the consultation document (one for the whole thing and one feed for each section, perhaps). I feel newsfeeds would be much useful for those interested in this than the StumbleUpon etc links, anyway.

As you can tell, I don't think this consultation portal is as good as it could be, if the aim is to encourage consultation responses.

As for the substantive content, I'll post my views if I find the time to print out all 13 sections! Probably over the Christmas break.

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5 comments:

Anonymous said...

As a person interested in privacy I have found this site to be quite useful. The way it has broken up the sections into individual pages makes it easier to find the exact information in a clear and concise way. Contrary to what you have written, a pdf version is available under the Supporting documents section on the event launch page for me to download and read at my leisure. I have to also point out that I like the way I can easily submit comments online to the questions dotted around the document.

W. (Like M. But upside down) said...

Thank you for your comment. To me, the key document itself is not a "Supporting" document and it would have helped to display a link to the PDF clearly on the main page (for those of us who get this info through feeds and go straight to the press release or consultation rather than the event page). I agree of course, as I mentioned in my blog post, that the section by section approach makes sense for separating comments out section by section.

I've since heard from the ICO who say they're dealing with it. I hope that means fixing the Search, for those of us who would like to search for particular terms of interest, and also providing feeds for added comments (per section and for the whole document) as well as a clear link from the main consultation page to the PDF.

W. (Like M. But upside down) said...

I should have checked the ICO site before responding - they now have a clear Download Document link on the consultation page. But the Search still doesn't work. Fingers crossed for search and feeds...

Clerkendweller said...

Just completed my company's submission to the consultation. The consultation portal was quite awkward to use, but apart from being unable to output the comments using the PDF facility, it seemed to work.

WH said...

Thanks for the feedback Clerkendweller. It's a shame it's awkward but let's hope its user-friendliness will be improved in future.